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Important Updates About COVID-19

Updated: 13th May 2020 – 15:45

OPERATIONAL UPDATES

Thank you once again to our patients and amazing staff as we continue to adapt in this ever-changing environment we find ourselves in.

Now that we are settling into this new way of life, Fertility North is continuing to evolve its practices to ensure that we adhere to Government requirements, regulatory advisories and best practice recommendations whilst striving to also maintain the most efficient and hassle-free service to our patients.

From tomorrow (Thursday 14th May 2020), our clinic doors will remain open, but we have updated some of our protective measures as follows:
  • Please utilise the hand santiser station and complete the Coronavirus Declaration prior to entering the clinic;
  • Present your completed declaration to Reception staff who will conduct a temperature check.
In order to comply to social distancing requirements, we will:
  • Limit patient numbers in the waiting area to a maximum of 25;
  • Adhere to a Single Entry Policy, unfortunately attendance by partners, support persons and children is strongly discouraged;
  • Implement allocated seating.
You may also notice a number of operational changes at Fertility North that will continue:
  • all blood tests will continue to be conducted off site;
  • Doctors consultations may be done remotely (Telehealth, Skype);
  • Nurse consultations may be done remotely (Telehealth, Skype for consent appointments, drug demonstrations etc); and
  • ultrasounds are done by appointment only, at times staggered throughout the day to permit increased cleaning and disinfection measures;
And, we will carry on with previously implemented measures, such as:
  • maintaining our already-stringent health and hygiene practices – we have increased the time between appointments to allow additional cleaning measures, as well as increasing the overall frequency and intensity of cleaning and disinfection procedures in all areas of the clinic;
  • minimising patient throughput – we want to lower your chance of being exposed to COVID-19, so you will notice that we will reduce the frequency and duration of your visits to the health campus and clinic; and
  • supporting social distancing recommendations – you will notice fewer staff at the clinic with as many staff as possible working from home.
In return, we ask that you please:
  • DO NOT ATTEND THE CLINIC if you are suffering from a fever, headache, runny nose, cough, sore throat or shortness of breath;
  • DO NOT ATTEND THE CLINIC if you have had close contact with someone diagnosed with or suspected of having COVID-19 within the last 14 days
  • where possible, avoid bringing children with you to the clinic;
  • maintain social distancing requirements within the clinic wherever possible; and
  • understand that partners and support people may not be permitted to enter.

We understand that we are still not back to “life as we knew it” and these ongoing changes may be challenging for many. Should you feel you would benefit from extra support or guidance during this time, our staff are here to assist you. Please contact the clinic on 9301 1075 to find out how you can get your treatment journey back up and running, or if you have any further queries or concerns.

We are so grateful for your ongoing understanding and support during such a changeable and testing time. We continue to strive towards providing you with the best service possible and look forward to supporting you on your treatment journey.

With kind regards from all of us at Fertility North.
Updated: 21st April 2020 – 14:30

The Australian Government today announced that due to the overwhelming success of Australia’s efforts to “flatten the curve”, the restrictions put in place several weeks ago that saw the cessation of IVF and other related fertility services will be lifted following the ANZAC Day public holiday, next Monday 27th April, 2020 (https://www.pm.gov.au/media/update-coronavirus-measures-210420).

We know that this will come as a huge relief to many of our patients, as it has for our Team here at the clinic.

Our Management Team met today to discuss the reopening process and how we will maintain a safe environment for staff and patients. Fertility North will continue to:

  • maintain our already-stringent health and hygiene practices – we have increased the time between appointments to allow additional cleaning measures, as well as increasing the overall frequency and intensity of cleaning and disinfection procedures in all areas of the clinic;
  • minimise patient throughput – we want to lower your chance of being exposed to COVID-19, so you will notice that we will reduce the frequency and duration of your visits to the health campus and clinic; and
  • supporting social distancing recommendations – by minimising interpersonal contact, we can lessen the spread of COVID-19, so you will notice fewer staff at the clinic with as many staff as possible working from home.

You may also notice a number of operational changes at Fertility North.

  • All blood tests are now conducted off site;
  • Doctors consultations may be done remotely (Telehealth, Skype);
  • Nurse consultations may be done remotely (Telehealth, Skype for consent appointments, drug demonstrations etc); and
  • Ultrasounds are done by appointment only, at times staggered throughout the day to permit increased cleaning and disinfection measures;

In return, we ask that you please:

  • Do NOT to attend the clinic if you are suffering from a sore throat, shortness of breath, cough or fever;
  • Where possible, avoid bringing children with you to the clinic;
  • Maintain social distancing requirements within the clinic wherever possible; and
  • Understand that partners and support people may not be permitted to enter clinical areas.

Please contact the clinic on 9301 1075 to find out how you can get your treatment journey back up and running, or should you have any further queries or concerns.

We are so grateful for your ongoing understanding and support during this challenging time and we look forward to welcoming you through our doors again next week!

From the Team at Fertility North.
Updated: 31st March 2020 – 14:20

The Fertility Society of Australia (FSA) has today released information for patients of all fertility clinics. It outlines comprehensively the reasons behind the decision to suspend fertility treatment, as well as answers some of the burning questions many of our patients have been asking. Please click on the link below to be taken to their page.

In the meantime, please be reassured that the team at Fertility North are working hard behind the scenes to ensure we can support you as best as we can during this uncertain time, but also so that when it has been deemed safe to do so, we are prepared to recommence our investigation and treatment services quickly and efficiently.

We will continue to update our website and social media channels as and when information changes. However, should you have any queries or concerns in the interim, please do not hesitate to contact us: admin@fertilitynorth.com.au or 08 9301 1075.

Take care,

From the Team at Fertility North.
Updated: 25th March 2020

update on 25/03/2020

Updated: 24th March 2020 – 19:35

You may have noticed our update from earlier this evening has been removed. The current #covidcrisis is an evolving beast and here at Fertility North, we are doing our very best to evolve with it.

The Covid Task Force within the Fertility Society of Australia (FSA) are meeting again tonight, and it is with that in mind that we have withdrawn our earlier announcement.

Our Executive Team will be meeting to discuss the latest advice from the Australian Government, FSA and RANZCOG (Royal Australian and New Zealand College of Obstetrics and Gynaecology) first thing tomorrow morning (Wednesday 25th March) and we will update you as soon as possible.

Thank you for rolling with the punches with us!

Take care,

From the Team at Fertility North.
Updated: 18th March 2020

updated 18/03/2020
updated 18/03/2020

Updated: 10th March 2020

updated 10/03/2020